“I recently designed and purchased a diamond engagement ring with the help of Malcolm at Villarreal. Villarreal was recommended to me by a good friend with extensive experience in fine jewelry and collectibles. The recommendation and Villarreal made the entire experience easy and fun. As a guy with no experience shopping for jewelry, I started my search at another well-established jewelry store. Their service was good, but it was nothing compared to having your own personal jeweler. Villarreal could write a book on customer service. They educated and guided me through the mind-boggling world of diamonds. They were happy to discuss pricing, where we could save, and where we should spend the extra money. I never felt rushed, pressured, or uncomfortable during any point of the process.”
It is unusual that I cannot find anything to complain about. But I can’t. I would feel completely comfortable recommending Villarreal to friends or family, and am happy they were recommended too me.
-F. Johnson – Austin, TX