Category : REVIEWS & TESTIMONIALS

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“…something she would be proud to wear on her hand for forever….”

If you’re looking to create something truly special, Villarreal Jewelers this is the place to go. They have a wonderful setting in the center of town, accommodating, creative, and knowledgeable. I wanted to create something incredible for my fiance’s engagement ring and not only was Villarreal there with me every step of the way to guide and suggest, but they made sure that the final product was something she would be proud to wear on her hand for forever. Even several months later, folks will stop her in the middle of a conversation to ask about her ring. Where did you get that? She’s more than happy to divulge that her future husband took time and care while working with an incredible set of individuals who were all dedicated to provide the most magnificent piece of jewelry for her to show of for the rest of her life.

Easy to work with and responsive to inquiries: Without question. I’m probably now spoiled and will struggle work with any other jeweler again.

Able to manage a tight timeline: Check. Was planning a proposal in Rome, and they moved mountains to get the ring completed in time.

Willing to push back and “save me from myself”: I was close to making a few ‘questionable’ choices, but Malcolm was there to keep me sane and calm me into realizing the best choice for the ring based on his suggestions and expertise.

One of a kind piece that will infatuate her for a lifetime: Yea. That’s an easy one. My fiance still finds little accents in the hand engraved feathering and in ways the jewels sparkle and compliment each other.

Value: I honestly would have paid double for this. I had the ring appraised for insurance shortly after receiving it, and it was quoted at least as much as I paid. No ripoffs, incredible transparency into what you’re paying for, and immense value driven for me.

Richard Brown

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

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“I recently worked with Malcolm to redesign my wedding ring…”

“I recently worked with Malcolm to redesign my wedding ring after inheriting some family diamonds. Malcolm was fantastic to work with. I was a blank slate walking in and his expertise helped guide me to make a gorgeous ring that was right within my budget. I am a repeat customer of Villarreal having purchased our engagement and weddings rings here about 5 years ago. I was happy to find that the amazing customer service has stood the test of time. I would recommend Villarreal jewelers to anyone in the market to purchase or design jewelry.”

-Clare J.

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

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“I worked with Malcolm to design an engagement ring, and couldn’t be more pleased…”

“I worked with Malcolm to design an engagement ring, and couldn’t be more pleased with the design process, the speed, the price, and the final product. After discussing what we had in mind, he came up with a beautiful sketch. His questions & suggestions were gracious, respectful, and expert. He worked with us to produce a ring that delighted and please us, bringing to life our ideas & preferences. Thank you, Villarreal!”

-Tim M.

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

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“I worked with Malcolm to design an engagement ring inspired by some vintage designs…”

“I worked with Malcolm to design an engagement ring inspired by some vintage designs my girlfriend (now fiance!) liked. Based on that we discussed how the design could be enhanced and made even more beautiful than the vintage designs it was inspired from. The process went very smooth and the end result is a ring my fiance adores. Everything about the process was explained up front what I could expect and what everything may cost and how much time everything may take in realistic terms. I ended up getting the final ring a few weeks before the quoted time. Some advice to would-be clients: go in with an open mind and when in doubt defer to the wonderful experts at Villarreal.”

-Stephen C.

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

 

 

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“My fiance and I had both of our engagement/wedding rings custom designed by Malcolm…”

“My fiance and I had both of our engagement/wedding rings custom designed by Malcolm at Villarreal and couldn’t be happier! Malcolm was incredibly friendly, accommodating, and made the process of designing our rings from scratch so easy and pain free!”

-Jeff K.

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

 

 

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“I went to Villarreal Fine Jewelers for an engagement ring based on the recommendation of a friend.”

I went to Villarreal Fine Jewelers for an engagement ring based on the recommendation of a friend. My girlfriend (now fiancée) and I had looked at designs at various jewelers and I had a sense of what we liked. Several friends said they “had a guy in New York” but given we weren’t looking for a normal solitaire setting I didn’t want to risk trying to describe what I wanted (I only kind of knew what that was) and potentially end up with a ring that we were not happy with, so I decided to meet with Malcolm at Villarreal. That was a great decision. I initially emailed Malcolm a link to the style of rings we liked and then I met with him. During our first meeting he started with the ring I had presented and talked through many options using details from previous rings he had designed to help me, and him, get a good understanding of what it was that I was looking for. He then clearly explained the process that they work under, then he asked me to take some time to think about whether that would work for me – no pressure sales here. I decided to work with Malcolm.

“Over the next couple of weeks, he developed some sketches and concept drawings. We made some adjustments as we went along and Malcolm was always willing to accommodate changes. He would also make suggestions and wanted to hear my thoughts on them. At the same time, he is very clear about how the ring manufacturing process works and where what you see may vary from the sketches. Needless to say, our ring came out beautifully.

On the business side, Malcolm is in the business of designing jewelry not selling it, he wants to work with you to design a piece of jewelry that you are happy with and not just sell you metal and a stone. For jewelry, their pricing is competitive with what I saw at “discount” jewelers and I was getting something custom. On the actual stone, they will be higher than what your friend’s “guy in New York” or an online site will sell you a stone for, but the premium is not great and the difference is Malcolm is working with you to find a nice stone with good value. He is acting as your advisor on this side of things. In my case we looked at several stones on paper. Malcolm had them shipped in so we could look at them in person. When they came he told me he had an opinion about which he preferred but want me to select and then we would discuss. I went with what looked best to me. While my choice was the same as his, he then explained that while they all looked good on paper, he would not have let me purchase some of the other stones after having seen them in person as they did not present good value. You can always buy stones of a better grade but are you getting value for that. More importantly how do you choose between the fifteen SI1 stones on a website other than price – this is where Malcolm comes in to help making note of what is providing value.

Overall my experience working with Villarreal Fine Jewelers and Malcolm was a great one, I did not feel pressured into buying anything, felt my opinions mattered and ultimately ended up with a ring I truly liked. I would highly recommend Villarreal Fine Jewelers and Malcolm for anyone who is looking at buying jewelry and is not an expert.

-Vince D.

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

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“Great experience, Malcolm pays attention to close detail…”

“Great experience, Malcolm pays attention to close detail and gives great advice from the design you’re looking for to information regarding different types of metals & diamond placement. We will back for the design of the wedding bands!”
-Hector G

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

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Beautiful Diamond Engagement Ring | Villarreal Fine Jewelers - Austin's Custom Jeweler, Austin, TX “Your diamond engagement ring specialist”

“Malcolm and Joseph are the best!”

“Malcolm and Joseph are the best. I lost my wedding ring and decided to go to these guys for a new one because my friend got a gorgeous new ring for her 10 yr anniversary. She told me she got it from Villarreal Jewelers. I wanted something out of the ordinary but was feeling overwhelmed. They made it fun and guided me one step at a time. The result was a ring that took my breath away and was unlike anything I could find in the store. I had a vague idea of what I wanted. They listened to me and came up with the ring I could never have described but love so much.”

-Lori S.

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

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“My wife and I had new rings made to celebrate our 17th year anniversary!”

My wife and I had new rings made to celebrate our 17th year anniversary. Malcolm was a pleasure to work with and a great designer. He listened to us, brought his knowledge and experience to the table to help us make great choices, and made us comfortable throughout the entire process.

Our finished rings are stunning! We’ve gotten tons of compliments on them and love wearing them every day.

I highly recommend Villarreal and Malcolm to anyone looking to have jewelry custom designed.

-Joel H.

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

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“Joseph has been a tremendous…”

“Joseph has been a tremendous resource and so very helpful in purchases we have made. He is honest and very straight forward. My whole family values his professionalism and knowledge in the industry. I have used Joseph for at least 10 years as has my son and many of his friends. Without hesitation I would recommend using Joe for any help that one may need.” -R. Franco

Villarreal Fine Jewelers – Austin Custom Jeweler, Austin, TX
“Your diamond engagement ring specialist”

 

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